Frequently Asked Questions - INSHIYA

Frequently Asked Questions

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Everything You Need to Know About Ordering, Payments, Shipping, and Returns – Your Guide to Shopping with INSHIYA

Have questions about shopping at INSHIYA? We’ve got you covered! Learn how to place an order, choose a payment method, track your shipment, and understand our strict return and exchange policies. Our customer care team is available Monday to Saturday, 10 AM – 5 PM to assist you. For general inquiries, reach us at wecare@inshiya.com, and for refunds, contact refund@inshiya.com. Happy shopping!

You can browse our collection on our website, add your favorite items to the cart, and proceed to checkout. Follow the payment instructions to complete your order.

We accept online payments via credit/debit cards, UPI, and net banking. COD (Cash on Delivery) may be available on select orders.

Once your order is shipped, you will receive a tracking link via email or SMS. You can use this link to track the delivery status of your order

We have a strict return policy. Returns/exchanges are only applicable for damaged or incorrect items. Please check our Return Policy for full details.

Orders are typically delivered within 5-7 days depending on your location. You will receive an estimated delivery date at checkout.

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